Contact information

At BloomsAfter, we are committed to supporting you on your emotional healing journey. Whether you have questions about the "Let It Unfold" Journal, need help tracking an existing order, or want assistance with a return, our dedicated customer support team is here to help!

 

Get in Touch

Customer Support Email: support@bloomsafter.com

Response Time: We aim to respond to all inquiries within 24 to 48 hours (Monday through Friday).

 

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM EST

Saturday – Sunday: Closed (Emails received over the weekend will be addressed on the following business day)

 

Frequently Asked Questions & Quick Links

Before reaching out, your question might already be answered in one of our store policies:

Tracking an Order: Once your order ships, a tracking link is automatically emailed to you. Please allow 24–48 hours for postal scan updates.

Shipping Timelines: See our [Shipping Policy] for full details on Express (7–12 business days) and Standard (12–21 business days) shipping options.

Returns & Refunds: Review our 7-Day Money-Back Guarantee details on our [Return & Refund Policy] page.

 

Contact Form Tips

When emailing us regarding an existing order, please make sure to include:

1. Your Full Name

2. Your Shopify Order Number (e.g., #1001)

3. A brief description of your question or issue (along with photos if reporting a damaged item)