Refund policy

7-Day Risk-Free Guarantee

We stand fully behind the transformational power of the "Let It Unfold" Guided Emotional Healing Journal. We want you to feel completely confident in your purchase. If for any reason you are not completely satisfied, we offer a hassle-free 7-Day Money-Back Guarantee.

 

Return Eligibility & Window

- Return Window: You have 7 days from the date your package is delivered to request a return or full refund.

- Condition Requirements: To be eligible for a return, your journal must be in its original packaging, unwritten in, unused, and in the same condition that you received it.

- Proof of Purchase: A receipt or proof of purchase (such as your Shopify order number or confirmation email) is required to process your return.

How to Initiate a Return

- Email Support: Contact our team at support@bloomsafter.com within 7 days of receiving your order. Please include your Order Number and the reason for your return.

- Return Instructions: Our support team will review your request and send you detailed return instructions and the appropriate return address.

- Ship the Item: Package the item securely and ship it back using a trackable shipping method. (Note: Return shipping costs are the responsibility of the customer unless the item was delivered damaged or defective).

Refund Processing

1.  Once your returned item is received and inspected, we will send you an email notification confirming receipt.

2.  If approved, your refund will be processed immediately, and a credit will automatically be applied to your original payment method within 5 to 10 business days (depending on your bank or card issuer).

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your journal arrives damaged, defective, or if you received the wrong item:

- Email us at support@bloomsafter.com within 48 hours of delivery.

- Include your order number along with clear photos showing the damage or incorrect item.

- We will issue a free replacement or full refund right away at no additional cost to you.

Digital Products (eBooks)

Any promotional or downloadable digital products (such as eBooks included with bundle offers) are non-refundable once downloaded or accessed.

Contact Us

For any return or refund questions, please reach out to our customer care team:

Email: support@bloomsafter.com

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST